PRIPEX by Grandsage Inc.
Products and Access Tiers
What products does PRIPEX offer?
PRIPEX offers six intelligence products: Single Metric Unlock ($12), 3-Metric Bundle ($29), Full Report Access ($39), Pro Monthly Access ($79/month), Pro Annual Access ($790/year), and Enterprise Access (custom institutional arrangements). Each product corresponds to a specific depth of analytical coverage.
What is the difference between single-access products and Pro access?
Single-access products unlock specific analytical metrics or reports. Pro access provides ongoing subscription-based access to the full PRIPEX intelligence platform — including signal communications, pro briefs, and expanded analytical coverage.
What does Pro Annual Access include?
Pro Annual Access provides twelve months of full PRIPEX platform access at a single annual charge of $790 — equivalent to approximately $66 per month. It includes all content available under Pro Monthly Access.
What is PRIPEX Enterprise Access?
Enterprise Access covers custom institutional arrangements designed for clients requiring expanded coverage, dedicated analytical support, or bespoke reporting structures. Contact intelligence@pripex.com for enterprise enquiries.
Purchasing and Billing
How do I purchase a PRIPEX product?
All PRIPEX products are available at proaccess.pripex.com/products. Select your product, complete checkout, and access is granted immediately upon confirmed payment.
What payment methods are accepted?
PRIPEX accepts major credit and debit cards through Stripe, a PCI-compliant payment processor. Payment credentials are processed and stored by Stripe — not by PRIPEX.
Will I receive a receipt after purchase?
Yes. A confirmation is issued upon completed payment. Your purchase and access details are also available in your account at proaccess.pripex.com.
Is my payment information secure?
Yes. All payment transactions are processed by Stripe Inc. under PCI-DSS security standards. PRIPEX does not store card numbers or payment credentials.
Managing Your Subscription
How do I cancel my subscription?
Subscriptions can be cancelled at any time through your account at proaccess.pripex.com. Cancellation takes effect at the end of the current billing cycle. Access continues until the cycle ends.
Will I be charged after cancelling?
No — provided cancellation is confirmed before the next renewal date. If a renewal charge occurs after a confirmed cancellation, contact intelligence@pripex.com for review.
Can I upgrade from monthly to annual access?
Yes. Contact intelligence@pripex.com to arrange an upgrade. Any applicable credit for the remaining monthly period will be assessed at the time of upgrade.
Signal Communications
What are PRIPEX signal emails?
Signal emails are operational communications delivered to subscribers when a new PRIPEX signal is published. They include the signal summary, structural implications, and relevant product recommendations driven by the SPME framework.
How frequently are signal emails sent?
Signal communications are governed by the PRIPEX frequency system — a maximum of two signal emails per subscriber per week under normal operating conditions. High urgency signals may be delivered outside the standard cycle.
Can I unsubscribe from signal emails?
Yes. Every signal email includes an unsubscribe link. Withdrawing from signal communications does not affect your subscription access or transactional communications.
Refunds and Disputes
What is the PRIPEX refund policy?
PRIPEX analytical access products are delivered digitally upon confirmed payment. Refunds are not available as a general policy once access has been delivered. Exceptions are considered for duplicate transactions, failed access delivery, billing errors, and subscription renewal disputes. See the full Refund Policy at proaccess.pripex.com/refund-policy.
How do I request a refund review?
Contact intelligence@pripex.com within 14 days of the transaction date. Include your account email, transaction date, approximate amount, and a brief description of the issue.
Technical Access
I completed a purchase but cannot access my content. What should I do?
Visit proaccess.pripex.com and log into your account. If access is not reflected, contact intelligence@pripex.com with your order confirmation details and we will review and resolve the matter as quickly as reasonably practicable.
How do I access my purchased content?
Purchased content and subscription access are available through your account at proaccess.pripex.com/my-access.
PRIPEX by Grandsage Inc.
Ontario, Canada
intelligence@pripex.com
Related Policies
Related Policies
Privacy Policy — proaccess.pripex.com
Terms of Use — proaccess.pripex.com